Data Privacy Policy

Last Updated: October 2025

1. Introduction

   At Three Trees Technical Inc. ("we," "our," or "us"), your privacy is important to us. This Data Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or use our products and services, including Big Fish ERP.

   By accessing our website or using our services, you consent to the terms of this policy.

2. Information We Collect

   We may collect the following types of information:

   • Personal Information – such as your name, email address, phone number, and company details, when you contact us or register for our services.
   • Usage Data – including IP address, browser type, device information, pages visited, and access times.
   • Cookies and Tracking Technologies – used to improve your browsing experience and analyze website performance.

3. How We Use Your Information

   We use your information to:

   • Provide and maintain our products and services.
   • Respond to your inquiries and support requests.
   • Improve our website, software, and customer experience.
   • Send relevant updates, announcements, or marketing materials (only with your consent).
   • Comply with legal obligations.

4. How We Protect Your Data

   We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, alteration, disclosure, or destruction. These include encrypted connections (SSL/TLS), restricted access controls, and secure data storage practices.

5. Data Retention

   We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

6. Sharing of Information

   We do not sell or rent personal information.

   We may share limited data only with:

   • Authorized partners or service providers who assist in delivering our services (under strict confidentiality agreements).
   • Legal authorities if required by law or to protect our rights and property.

7. Your Rights

   You have the right to:

   • Access, correct, or delete your personal information.
   • Withdraw consent to receive marketing communications.
   • Request details on how your data is processed.
   • To exercise these rights, contact us at privacy@3treestech.com.

8. Cookies

   Our website uses cookies to improve functionality and user experience. You may disable cookies through your browser settings, but this may affect site functionality.

9. Links to Other Sites

   Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Changes to This Policy

    We may update this Data Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

11. Contact Us

    If you have any questions or concerns regarding this policy, please contact:

    • privacy@3treestech.com